Patrick Lencioni

The Five Dysfunctions of a Team

Lencioni reveals the five dysfunctions that go to the very heart of why teams – even the best ones – often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles to build cohesive, effective teams.

Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.


At Kipling Partners, we draw from Lencioni’s work and utilise ‘The Five Behaviors of a Cohesive Team™’ as a foundation on which to design and build our team coaching programs.

‘The Five Behaviors of a Cohesive Team™’ is the result of the partnership between ‘Wiley Workplace Learning Solutions’ and Patrick Lencioni. Together they have created a team development program with a simple goal: to improve team effectiveness and productivity through the understanding and application of The Five Behaviors™: Trust, Conflict, Commitment, Accountability and Results.


5 disfunctions of a team
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Why we like it:

  • The framework captures the opinions of all team members and serves as a powerful catalyst for transformational conversations that may have previously been ignored or handled badly.
  • The framework provides an opportunity to uniquely measure and monitor the often elusive, intangible elements that drive high performance in teams.

Watch an overview of The Five Behaviours of a Cohesive Team Model